Too many replies

Hi:

Today I feel the bot is wery wrong…

Why does it reply up to 3 times? and repeat the same information (in some small differences)?

Maybe there is too much repetitive info in your knowledge base, too much answering steps in your node ?
Obviously I’m not sure, but I had the same problem, I organized my knowledge base better, then removed unnecessary steps where I placed answers or intents when the robot is supposed to take care of it automatically

1 Like

Hi @Coucou_des_Bois

Interesting point.

I am going to take care.

Let’s hope it is this matter. TY.

Edited:

I did some more test without changing anything and it has solved by itself… :man_shrugging:

oh :face_with_raised_eyebrow: surprising,
Good then!

Yes… it happens often… I do not know why the bot acts weird sometimes…

Hi @Andres ,

Can you share a screenshot of your flow?

Are you using personality? Did you add this info in the personality?

Hi:

What do you mean about “personality”… do you mean in the Prompt of the AI?

The info data is only on the AI task prompt.

Hey Andres,

I am talking about this: