I’d like to provide simple formatted text in my web bot. But it returns back the html code and not the fomatted text. In the emulator it works fine. I am using your standard webchat iframe inject.js code with no changes to stylesheets.
Example of emulator
Example of webchat
Ultimately what we are trying to achieve is to create a file uploader as part of the bot messaging. That will upload a file to our servers against the conversation id.
Also I note that your website bot immediately talks on open but we have to type something first. Where is this setting?
Okay, for the question, “Also I note that your website bot immediately talks on open, but we have to type something first. Where is this setting?”, this is a feature to be released called “Triggers”. So stay tuned
For HTML, it is not supported in the web chat, what you can use for formatting is Markdown syntax: Basic Syntax | Markdown Guide
Currently, we don’t support the upload of documents at the moment. As a workaround, you can ask the user to send you the document URL then from your server, you can download the document in your system.
