I honestly wonder if there is a community of people using botpress? I’m asking this because it is almost impossible to find tutorials, snippets or even detailed documentation.
I’ve built a bot with several hundreds nodes on the self-hosted version v12 because the cloud version had problems. So, I had no choice but to self-host. I just wanted to build a bot, that’s it, now I need to struggle setting up a server, the maintenance, etc. And everything works except the NLP which makes my bot useless.
Eventually the cloud version came out, it looks beautiful and promising but it is not user-intuitive. Can’t do half of what can be done on the v12 version. So I contacted the support with detailed problems but none was solved. I was told many new things are coming out soon! Not even the possibility to import my bot with 100s of nodes or at least the text.
The people at the support are very nice there and responsive, but all they do is forward to the product team who is busy doing the product but not working on materials or listening to their users.
I think if botpress wants to grow a community it should start with them, the company, by taking the narrative back. So when we google botpress we don’t find just a handful of obsolete tutorials and dead links everywhere.
It is definitely not what is written on the website, building “bots in minutes”. The generative AI is counter-intuitive, why do I need to keep writing the same text while I could just click a button. Generative Ai should be an option and useful only when you are looking for a new output. Can’t build a bot if repetitive tasks aren’t taken into consideration, can’t copy and paste stuff, etc.
In a few days, I will have about 1000 clients who are supposed to use my bot. I told the support this was urgent, so they told me to send an email to the v12 team but it has been a week now and zero answers.
So these 1000 clients will either see a broken bot with “powered by botpress” on it or I will move to a new platform.
Maybe I’m just not the market, but I think botpress is not targeting non-expert coders.
I really wanted to love botpress but now I spent and wasted several weeks building a useless bot, and I’m not happy.