Integration of botpress with zammad

Does someone have experience with integrating botpress with the zammad bot ?
While using a zammad bot, each time a new ticket is being created , but when I use the same token for botpress and zammad , only the botpress bot works and no tickets are created in zammad

Hi @lizarudayaa ,

Can you tell me the whole use case you are thinking about?
For example, you got a client who talks to Zammad or to Botpress, then which application handover to the other?