Integration logs errors with status code 502 / no messages from blocks other than message (linked problems?)

lwollnikowski · April 6, 2023, 7:05am

Hello. I’m testing external integrations and as a first integration I chose Slack.
Integrations somehow works but in console I see errors accompanied with each POST request. Is it something wrong in Botpress configuration, on the Slack end or somewhere else?

I said “somehow” because when I chat with Botpress through Slack, I only see texts from “Send message” blocks. If there is message in for example “Capture information” block, Slack do not show it but input works.

Are those two problems linked together?

bassam.tantawi · April 6, 2023, 2:25pm

Hi @lwollnikowski ,

Yes, we got some reports about the Slack channel, specifically the “Capture Information” card. Our team is working on fixing it as we speak.

I will review the reported issues and make sure your issues are covered.

Thanks for the feedback

christophe.thomas · April 6, 2023, 5:13pm

Hello,
I have no error with Webchat.
I have the same problem with the TEAMS integration. I have an error and I don’t understand why.

Error sending outgoing message Mi [Error]: HTTP request to POST https://b5xuu2q4spkynmv72owcykvdeq0xrpks.lambda-url.us-east-1.on.aws/ failed with status code 502
at zS (/var/task/customer_code.js:8:54857)
at sh (/var/task/customer_code.js:8:54643)
at Be (/var/task/customer_code.js:8:60148)
at /var/task/customer_code.js:8:56101
at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
at async Object.flushSendMessages (/var/task/customer_code.js:51:4032)
at async dL (/var/task/customer_code.js:63:6494)
at async EL.onEvent (/var/task/customer_code.js:63:10876)
at async CL (/var/task/customer_code.js:486:2441)
at async Runtime.c [as handler] (/var/task/index.js:1:875) {
code: 500,
description: ‘An unknown error occurred’,
type: ‘Unknown’,
error: undefined
}