How to delete the chat history in the chat window on the web page after reload?

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1

Hello Community,

can someone tell me how it is possible to clear the history inside a chatbot window when the web page is reloaded? I have integrated the Botpress chatbot into my website via an iframe. Unfortunately, I have not found any information on how to implement this.

I have only seen that there is a possibility that after a timeout of the user the history is deleted after a certain time and a new session begins.

On the Git repository of Botpress I found the following:

I have already tried this on my end, but unfortunately it does not currently work for me. I hope someone can help me and tell me how to fix this problem.

Thank you all in advance for the support.

Many greetings

Jonas

2

hi @jonas.kuri

Try to pass a userID parameter to the webchat.

This way, if the user has a conversation with the bot, the conversation should be recovered and continued in the newly configured webchat.

The parameter is “userId”: “<USER_ID>”