Blank page white page grey page chat bot window and emulator botpress error page not displaying

Describe the bug
Blank page when i open a chat window for any chat bot i create.

To Reproduce
Steps to reproduce the behavior:

  1. make a ubuntu 20 vps server (NO DOCKER) ( Using a large cloud VPS KVM )
  2. follow this tutorial i made:
    Install Setup ai chat bot simple easy methods using Botpress full info LINUX UBUNTU — OnlineBusiness SEO Forum
  3. open the chat bot chat after creating a chat bot
  4. you will see a blank white page, and also emulator is blank too.

Expected behaviour
no blank page and able to see data that should be displayed like that chat.
Error Screenshots
2022-12-07_00-13

Environment (please complete the following information):

  • OS: Ubuntu 20 64bit
  • Browser Chrome
  • Botpress Version [ 12.30.5 ] and now also the same issue on [ 12.30.6 ]

Additional context
I have reinstalled 7 times this is not an issue on my side?

i followed this Install Setup ai chat bot simple easy methods using Botpress full info LINUX UBUNTU — OnlineBusiness SEO Forum see that page it is exactly what i have done, also i have added fixes to issues that may happen.

Also, i get signed out after a while, i think may of edited and forgot, i edited the bits below:

Code Editor using web ui (admin area website where botpress is installed) To make the external url work i added the domain below, should i change localhost to example.domain.com ? Last time i edited the file wrongly i had to reinstall the server. Editing from ssh command line does not work for me and does not apply changes but no issues saving changes etc, even after rebooting and starting services a few times.

botpress.config.json

Currently settings:

{
“$schema”: “bp://types/botpress.config.schema.json”,
“httpServer”: {
“host”: “localhost”,
“port”: 3000,
“backlog”: 0,
“bodyLimit”: “10mb”,
“cors”: {
“enabled”: true
},
“externalUrl”: “https://bridge.talktoai.online/”,
“session”: {
“enabled”: false,
“maxAge”: “1h”
},
“socketTransports”: [
“websocket”,
“polling”
],
“rateLimit”: {
“enabled”: false,
“limitWindow”: “30s”,
“limit”: 600
},
“headers”: {
“X-Powered-By”: “Botpress”
}
},
“dialog”: {
“janitorInterval”: “10s”,
“timeoutInterval”: “25m”,
“sessionTimeoutInterval”: “30m”
},
“logs”: {
“dbOutput”: {
“expiration”: “2 weeks”,
“janitorInterval”: “30s”
},
“fileOutput”: {
“enabled”: false,
“folder”: “./”,
“maxFileSize”: 10000
}
},

My only big issue now is blank white page for the bot urt but the ssl is showing url is correct now. Emulator also displays no data blank grey.
Maybe i should change localhost to exmaple.domain.com

Hi @shafaet85 ,

This blog is for cloud-related matters. Sorry for the confusion. Things related to v12 will stay in Github since it is more Developers oriented.

Thanks for always being one of the most active users on our forums :blush: